Privacy & Terms

Last updated: August 16, 2026 · Applies to the NOVEWA website, waitlists, seller-lead marketplace, buyer portal and agent console.

Privacy

What we collect. Waitlist and account details you submit (name, email, phone, brokerage, service area), purchase records, and standard technical data. Marketplace leads contain homeowner contact information collected with the homeowner’s written consent to be shared with partner agents.

How we use it. To operate the marketplace and portal, process payments (via Stripe — we never store card numbers), deliver purchased leads, notify you about your account, and improve the service.

Sharing. Service providers only (hosting, database, payments, email). We don’t sell your personal information.

Contact. prism11580@gmail.com for access, correction or deletion requests.

Marketplace terms

Exclusivity. Each lead is sold once and removed from the marketplace. Leads are marketing referrals, not settlement services, and no fee is contingent on closing.

Buyer obligations. You must be authorized to conduct real-estate business in the lead’s market and must contact leads in compliance with applicable law, including the TCPA and do-not-call rules. Consent records are provided with each lead.

No guarantee of outcome. Leads are provided as-is based on information homeowners submit. We don’t guarantee response, listing, or closing. No refunds once contact details are delivered, except where required by law.

Payments. Processed by Stripe. Prices shown at checkout. Test-mode transactions are clearly marked and never charge real money.

Voice-agent service (pre-launch)

Founding Agent signups are a waitlist reservation, not a purchase — no payment is collected until the service launches for your account. NOVEWA compliance features assist with, but do not replace, your own legal obligations. Consult counsel before outbound calling at scale.

Confidentiality & acceptable use

What’s confidential. The scripts, prompts, call-scoring logic, compliance rules, dashboards and internal tools behind NOVEWA are proprietary and confidential. Nothing you see in your console — including this beta — may be shared, copied, screen-recorded for distribution, or shown to anyone outside your own brokerage without our written permission.

No replication. You may not use access to NOVEWA, or anything learned from it, to build, commission or assist a competing product or service. This applies during your use of NOVEWA and for 12 months after your account ends.

Your login is yours alone. Don’t share credentials, and don’t let anyone outside your brokerage use your account. We may suspend access that appears to be shared or resold.

Beta status. This is an early beta. Features change, and things will break. Your feedback helps shape what we build — but improvements, scripts and configurations made to the platform remain NOVEWA’s property, not a joint work.

Enforcement. Violating this section is grounds for immediate account termination without refund, in addition to any other legal remedy available to us.

Agent responsibility & indemnification

The console places calls under your real-estate licence, on your instructions, to lists youprovide or approve. By using it you represent that: (a) you hold a current New York real-estate licence affiliated with the brokerage shown on your account; (b) every contact list you upload or import carries the consent you attest for it, including prior express written consent where an artificial or prerecorded voice will be used; and (c) the information you configure — brokerage name, callback number, scripts and instructions — is accurate.

You are responsible for the consequences of your own calling activity. If NOVEWA, its operators or affiliates incur fines, statutory damages, penalties, settlement costs or legal fees because of your lists, your consent representations, your instructions, or your misuse of the platform — including claims under the TCPA, do-not-call rules, state telemarketing law or fair-housing law — you agree to defend, indemnify and hold NOVEWA harmlessfrom those claims and amounts — including reasonable attorneys’ fees and costs of defense as they are incurred, not only after a judgment or settlement. This does not apply to issues caused by NOVEWA’s own systems or by leads NOVEWA supplied with its own consent representations.

Compliance controls are enforced automatically. Blocked violation attempts are recorded on your account and you are notified of each one; three active warnings — or any attempt to bypass a compliance control — pauses your calling until the administrator has reviewed the issue with you and reopened the account. Reopening is at the administrator’s discretion and requires the underlying issue to be resolved.

General

Service provided “as is”; to the maximum extent permitted by law our aggregate liability is limited to amounts you paid us in the prior 12 months. We may update these terms; material changes will be noted on this page.